Please first read the following after-sales terms to better understand the warranty policy: 1.Missing Item Item(s) missing completely or partially from an order 2.Cosmetic Damage Physical damage on the product’s surface or shell 3.Wrong Product Received Product received is completely different from the description 4. Verified Functional Failure Failure that makes the device unusable, for which repairing requires changing critical components such as the board, screen, reset cables, etc. 5. Customer Induced Damage Damage caused by customer’s incorrect operation or insufficient protection, including but not limited to broken screen, water damage, scratches, rust etc. 6. Defective Product Claim Product is claimed to be defective by the customer, but passed initial quality control inspection by engineers 7. Out Of Warranty Products that are no longer covered under warranty 8. Non-Authorized Return Customer returned the product(s) without authorization (RMA Approval) 9. Warranty Period The period of time between the shipping date (as recorded on the website) and the RMA application date ALL WAYKING PRODUCTS ARE WITH BELOW WARRANTIES: 60-Day Money-Back Warranty We stand behind the quality of our products and guarantee to the original purchaser that our electronic components shall be free from defects in material and workmanship for a period of one year from the original purchase date. Free shipping At our online store, you get FREE standard shipping every day, year round on the order value is over $49.00 Support Helpline We’re here to help so if you have a query regarding your device, you can contact us on our free support-line between 8am and 8pm where our expert staff will be happy to help. 24/7 Customer Service Support. Secure payments Our online payment methods are safe and secure. We accept Visa and MasterCard credit cards for payments. We will charge your credit card once your order has been shipped.